Warranty Details
Our warranty guarantees that all items will be free from material and engineering defects and works as advertised.

A defect is defined as an imperfection or flaw produced during manufacturing, including surface defects and wireless charging functionality.


1. The warranty does not extend to damage from abuse or on purpose, normal wear and tear, alterations, or misuse, demagnetization of magnetic strip bank cards, cosmetic damage that does not affect functionality (such as scratches, stained magnets, or fading logos). Any damage to, loss of the cardholder’s contents, loss of use, loss of data, or similar are not covered.
2. The warranty is non-transferable and only covers the original end-user purchaser. Dexnorcase will only authorize the warranty claim if the product was purchased from an official store.
3. Customers must provide a valid order number or matching email address to make a claim.
4. This limited warranty covers only Dexnorcase products and won’t cover damage to any device or personal property.